Unified
Inbox Center
Web-to-Text
Chat
Smart Team
Routing
Conversational
Brain AI
Missed-Call
Text-Back
Auto Marketing
Workflows
Text-to-Pay
Invoicing
Appointment
Scheduling
Review
Engine
Keep Customer Conversations Organized
Unified Inbox
Bring messages from your connected email, SMS and supported social channels into one inbox, so your team can review the conversation and respond. Available channels depend on your setup.
Web-to-Text Chat
Give website visitors a clear way to start a conversation and share their contact details. Continue the conversation through the channels they agree to use.
Smart Team Routing
Automatically drops leads to specific staff members with full chronological communication history so your team can collaborate and close deals fast.
Build a More Consistent Follow-Up Process
Conversational Brain AI
An AI assistant can help answer common questions using your approved business information. We configure its scope and handoff rules so your team can handle requests that need a person.
Missed-Call Text-Back
Configure a follow-up text when your business misses a call, with clear identification and appropriate messaging permissions. Your team can then continue the conversation.
Automated Marketing Workflows
Build agreed email and SMS follow-up sequences for your leads and customers, with relevant timing, consent settings and a clear way to opt out.
Make Booking, Payments and Reviews Easier
Text-to-Pay Invoicing
Collect deposits or final payments instantly by texting secure payment links directly inside the live conversation thread.
Autonomous Appointment Scheduling
Connect appointment calendars and configure reminders to help customers keep track of their bookings. Availability and reminders depend on your setup.
Google Review Engine
Invite customers to share honest feedback after a completed service. Review requests support a consistent customer experience; rankings and review outcomes are not guaranteed.
Marketing built around your business
We Build Your Brand You Run Your Business
Clear scope. Practical strategy. Marketing built around your business.
Viral Digital Marketing helps businesses nationwide with content, social media, websites and local SEO. Based in Bakersfield, California.
Locations & nationwide service
Bakersfield · Santa Clarita
Local SEO · Marketing insights
Get in touch
2314 K St., Bakersfield, CA 93301
Monday–Friday, 9 a.m.–3 p.m. Pacific.